NW Natural Holdings

Providing essential services to our customers for over 160 years

For more than 160 years, our success has hinged on two things: delivering service safely and reliably, and imagining how we can grow and prosper in the future. What began in 1859 with 49 street lighting customers in Portland, Oregon has grown today into a local natural gas distribution utility serving 2.5 million people in the Pacific Northwest and a water utility that provides water distribution and wastewater services to over 60,000 people across four states.

As an essential service provider, we take our commitment to our customers and communities very seriously. Every day our customers depend on us to heat their homes, cook their meals, deliver their water, and keep their businesses running.

We take great pride in delivering our utilities with terrific customer service. Our customers have consistently ranked NW Natural first in customer satisfaction, according to J.D. Power Satisfaction Studies. Integrity, along with our other core values of safety, caring, service ethic, and environmental stewardship guide our actions and are the foundation of our success. Above all, we are committed to working together with our stakeholders to do what’s needed, when it’s needed the most.

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